North

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Choose a customer service trainer in the North

(Northumberland, Cleveland, Tyne and Wear, Co Durham, Humberside, Cumbria, Yorkshire, Lancashire, Merseyside, Greater Manchester)

All our trainers are happy to travel. You simply need to bear in mind their travel and (if absolutely necessary) accommodation costs, so the choice is yours – pick the closest trainer to you or scroll through the list to find a trainer with the specific sector background you’re looking for. If you want some advice on who to choose, just give us a call on 01582 714285. We’re here to help!

Aileen (Stirling, central Scotland) is a very experienced trainer with a stellar client list across many sectors including finance, local authorities, universities, manufacturing, construction, telecoms and oil and gas. A strongly results-driven trainer, she spent seven years managing a team of HR consultants and administrators to provide support and advice on all HR issues to 1,000 Customer Service staff and managers. Read more

Jamie (Derby) is a professional trainer, coach and assessor. He has a wealth of experience of teaching and training in schools and organisations and has helped businesses to grow through numerous learning and development activities. These include designing training, delivering training, coaching staff on the job, assessing staff, supporting managers, helping business set up and motivating the workforce. Jamie is also a successful public speaker and presenter. Read more

Julie (Leeds) began her career in the insurance industry where she gained seventeen years of valuable experience in customer service, managing staff, projects and organisational change. Since 2002, Julie has utilised this experience in her work as an independent training consultant and she now provides successful training, coaching and consultancy solutions to a wide range of businesses in the UK, Europe, the US, and the Far East. She has particular experience of the transport, finance, petrochemicals, pharmaceuticals and education sectors. Read more

Melanie (Manchester) is an exceptionally experienced and creative personal development trainer and group facilitator whose methods and style of delivery empower individuals and groups to realise their potential. Melanie has been involved in developing people for over 25 years and formed her training and consultancy business in 1995. Her specialist areas of training are customer service and the personal development skills which involve managing ourselves, managing others or being managed. She works extensively across the public, private and not-for-profit sectors (eg, manufacturing, retail, distribution, construction, media, education, legal, travel, charity, housing, health, local authorities, engineering, care, health & safety), locally, nationally and internationally. Read more

Tom (Gateshead) is a highly experienced trainer who brings a multi-discipline skills set in business and people. With international training experience in the US, Europe, Middle East and Far East, Tom has successfully delivered training projects since 1995. Read more

And remember – a day’s customer service training with any of these trainers costs just £995 plus trainer’s travel and accommodation and VAT. There are no hidden costs!