Performance management conversations for staff

Performance management conversations for staff – overview

We need to talk openly about how we are performing and we sometimes need to have an ‘honest’ conversation with our manager. We all know this, but it can be difficult.

This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success.

Full details below or download course outline.

Learning objectives

The programme will help you:

  • Overcome the barriers to effective performance conversations
  • Receive feedback without taking it personally
  • Improve working relationships with your manager
  • Agree realistic expectations and targets (and get ‘buy-in’ for them)
  • Improve your communication style
  • Plan and prepare for honest conversations in the workplace
Who should attend?

Staff wanting to practise talk openly and perfect performance management conversations.

Course format

This half-day workshop will focus on having those tougher conversations about your performance or your working relationship with your manager. It will give you a template for holding these conversations and help you understand the impact of not having them.

Expert trainer

Kate is recognised as an excellent communicator, trainer and coach. Her approach is centred on the people aspect of any situation and she encourages participants to look at situations through the eyes of others. She specialises in helping people to manage change and make it work for them in areas such as managing and communicating change, delivering excellent customer service, management development and personal development.

Performance management conversations for staff – course outline

1 What is an honest conversation?

  • Why don’t we have them more often?
  • What stops us?
  • The cost of not having them

2 Asking for feedback

3 Preparing for challenge

4 The expectations conversation

5 Your communication styles

6 Planning and preparing for an honest conversation