February 2015

Customer service and sales go hand in hand It goes without saying that when you have a customer it’s worth treating them like gold because the reality is that a satisfied customer can be a rare thing indeed. And the key to that is, without question excellent customer service. Customer service and sales go hand […]

CDM 2015 – understanding and achieving best practice Did you know that the new Construction (Design and Management) Regulations 2015 (CDM 2015) comes into force on 6 April 2015? These new regulations govern the management of health, safety and welfare when undertaking construction projects and replace the old 2007 regulations. This is a big change if your organisation […]