If you have new reception people on your team this year, our ‘Reception Perfection!’ programme will help them make your organisation shine this year. And if you have existing staff who may benefit from a refresher, we can help them sharpen their customer facing skills too.
‘Reception Perfection!’ will leave them all feeling confident in any type of receptioncommunication with any of your customers.
This year we have two formats available for our tried and tested programme:
- Reception to perfection! – 20 September 2016
- Full day in house training – perfect if you have a larger group (up to 12) to train
Candy is a highly popular trainer. She is particularly experienced in telephone based customer service and receptionist skills training. You can read her profile here.