Measuring procurement performance

Measuring procurement performance

Full details below or download course outline.

This one-day programme enables those who are responsible for the day-to-day management of purchasing and procurement activities to measure the effectiveness of the function and deliver enhanced performance.

Specifically, it can help participants add value to the organisation through:

  • Increased probability of on-time and on-budget delivery
  • Improved quality and satisfaction levels
  • Reduced internal customer complaints and costs
  • Identification of added value
  • Lower risk generated from procurement decisions
  • Reduced waste

Learning objectives

By the end of the programme participants will be in a position to add value to the organisation by being able to:

  • Prioritise the aspects of the procurement function that should be measured
  • Explain the ‘five rights’ of procurement
  • Understand the importance of the delivery of procurement activities of the right quality, on time, and to budget and why these facets of the procurement function need to be measured
  • Measure quality delivered from the procurement function using both objective and subjective data
  • Explain the importance of on-time delivery
  • State why the right cost base needs to be attained from the suppliers by the procurement operation
  • Recognise why stakeholder satisfaction is critical and needs to be measured
  • List the core elements of the risk cycle and identify how each is measured
  • Outline the important aspects of measurement in personnel and team management
Who should attend?

This course is aimed at managers and support staff working within a procurement function where supplier selection, supplier management and process control add value to operational performance.

Course format

The expert trainer for this practical one-day programme adopts a proactive, participative, and participant-centred approach with emphasis on the practical application of the tools, techniques and templates discussed. The learning needs to be embedded into the fabric of the organisation and the trainer uses context-based case studies and other tasks to achieve this.

Special features

The content of this course has been cross-mapped with established competency frameworks and other international standards, and underpins learning from the main procurement institutes such as CIPS and IACCM.

Certificates of attendance provided on request.

Most of the training we deliver is either tailored or completely bespoke. This workshop can therefore be delivered entirely as advertised, or it can be tailored to your particular requirements, or we can simply take it as a starting point for a conversation with you before we draft a completely bespoke programme for you – the choice is yours.

Expert trainer

Paul is an accomplished supply chain professional with specific expertise in the areas of procurement, supply management and supplier development. He is the author of ‘The Sustainable Business’ and co-author of ‘Practical Procurement’. He delivers commercial strategic benefits across a range of private and public sector markets and has positively influenced large blue chip organisations such as BAE Systems, Chevron Texaco, JP Morgan and Teliasonera International Carrier.

Paul is an experienced business manager who approaches all aspects of his work with a clear focus on the improvement of profit through cost reduction, development of markets in locations such as India and China, and improvement of skills in the workforce.

He is an experienced overseas operator and has undertaken projects in many diverse locations such as Kazakhstan, Nigeria, Angola, Indonesia, USA, China, Saudi Arabia, Kuwait, Sweden and Turkey.

Paul is a MCIPS, BTEC and IACCM trainer in procurement, supply chain and inventory management; he is a Prince2 qualified project manager and a Six Sigma Green Belt; and he is currently finalising his doctorate on sustainable design principles. He also has UK national security clearance.

Measuring procurement performance – course outline

1 Welcome

  • Introductions, aims and objectives and plan for the day

2 Measurement and data

  • What is performance measurement?
  • What do we mean by objective data?
  • How can performance measurement be applied in a procurement function?

3 Quality

  • Measuring the quality and consistency of output from suppliers
  • Measuring the attainment of quality targets
  • Implementation of quality systems
  • Ensuring continuous improvement

4 Delivery

  • How on-time delivery of requirements is assessed and measured

5 Cost

  • Measuring and benchmarking cost and value for money obtained by the procurement function

6 Risk

  • Evaluating the risk within procurement activities
  • Managing the risk

7 Stakeholders

  • Assessing the performance of the procurement function from a stakeholder perspective

8 The team

  • Personnel measures to ensure motivation and development

9 Close

  • Review of key learning points
  • Personal action planning