Susie has worked as a voice-over artist for BBC, Sky, ITV1, Sony Pictures, Spotify and many more. Unusually, she used to combine this with working in the City as an insurance broker, managing a client body of high net worth and high profile clients in media, television and film. She is now a full-time freelance trainer and coach, making the most of her unusual combination of acting skills and business experience by specialising in helping clients to control and optimise their body language and non-verbal communication techniques, structuring presentations for effect and delivering great customer service.

She began training individuals and companies in presentation skills and voice development when she was asked by Debrett’s to put together a workshop for their graduate course on ‘Effective Communication’. She has worked with people of all levels from CEOs to front-line staff to give them a greater understanding of communication, through tone, structure and delivery, which she demonstrates with a passion for helping people succeed. Her training and coaching clients include Network Rail, Sky Sports, Nourish, AS Financial, Debrett’s, Harvey Nichols, James Purdey & Sons, Harrods, The Hospital Club, CAS Business School, The Wine Society, London Executive Offices, CenturyLink, De Lage Landen, Lancashire Insurance, Qubit, Ultra Electronics, Unilever, Central Bedfordshire Council, Creston, Sitecore, Living Ventures, etc.

Susie works across all sectors and has a particular specialism in the luxury brands sector, for which she is our practice lead. Her clients in this area include Debrett’s, Harvey Nichols, James Purdey & Sons, Harrods, The Hospital Club, The Wine Society, London Executive Offices, etc, etc, as well as private individuals within luxury retail. She has real enthusiasm for building skills in clients within the luxury brands sector, developing their strengths and helping them to succeed professionally. She is equally adept at coaching clients for specific speeches and presentations, or helping them to develop their skills and confidence over time for client-facing roles, supporting them to achieve their career objectives.

Susie trained at Rose Bruford Drama School and is an experienced actor and voice artist. Previously an insurance broker in the City, Susie has a unique understanding of how to create impact with an audience both on stage and in corporate environments. It’s essential to strike exactly the right note in luxury brands sector, more than any other, and Susie achieves this superbly.

Susie is based in London and works both in London and the south-east (London, Essex, Kent, Sussex, Hampshire, Isle of Wight, Surrey, Berkshire, Middlesex, Buckinghamshire, Hertfordshire, Bedfordshire, Oxfordshire) and across the UK. See what people have said about her training:


‘Brilliant and very helpful.’

‘Susie was great, she taught me a lot of new skills. Her presence made me focussed all the time. Thank you.’

‘Susie is star.’

‘Susie was a great trainer, thank you.’

‘Very engaging and full of energy. A real positive impact.’


‘Fun and approachable.’

‘Very knowledgeable and personable – good rapport.’

‘Enthusiastic and encouraging.’

‘Above and beyond excellent. Very interactive, allows participation from all group. Makes it fun!’