Choose a customer service trainer in the Midlands

(West Midlands, Northamptonshire, Leicestershire, Lincolnshire, Nottinghamshire, Derbyshire, Staffordshire, Warwickshire, Worcestershire, Gloucestershire, Herefordshire, Shropshire, Cheshire)

All our trainers are happy to travel. You simply need to bear in mind their travel and (if absolutely necessary) accommodation costs, so the choice is yours – pick the closest trainer to you or scroll through the list to find a trainer with the specific sector background you’re looking for. If you want some advice on who to choose, just give us a call on 01582 714285. We’re here to help!

Amanda (Milton Keynes) is a very experienced trainer, with a deep understanding of the public and not-for-profit sectors in particular. She has undertaken a wide range of customer service training and consultancy projects for central and local government clients, social enterprises and public business support services. Read more

Jamie (Derby) is a highly qualified and extremely experienced independent trainer, coach and assessor. He has a wealth of experience of teaching and training in a wide range of organisations and has helped businesses to grow through numerous learning and development activities. These include designing training, delivering training, coaching staff on the job, assessing staff, supporting managers, helping business set up and motivating the workforce. Jamie is also a successful public speaker and presenter. Read more

Kate (Peterborough) is recognised as an excellent communicator, trainer and coach. Her first-hand experience of customer relations and customer service in the water industry enables her to draw on real life situations as learning points – whether good or bad. Kate established her own consultancy in 2006 and has provided interactive and participative training and coaching for a wide range of clients such as RWE npower, the Environment Agency, private consultancy companies, the Civil Service and a national housing charity. She works in a range of sectors including utilities, public sector, and not-for-profit as well as the private sector. Read more

Nick J (Worcestershire) Nick is a highly experienced trainer with a very successful track record. After three years in training management and thirteen years in training consultancy, Nick set up his own training company in 2007. He believes that learning must be applied in the workplace and organisations need to see both tangible and intangible returns on their investment. Nicks delivery style is built upon his belief that learners learn best when given the opportunity to try new things out in a risk free environment rather than be passive recipients of information. Read more

Sylva (Derbyshire) is an experienced, innovative and engaging trainer. She established her own consultancy in 2000 after ten years as a training manager within the financial services industry. Sylva’s passion is innovation – she brings tools and techniques drawn from social psychology and behavioural science into sales and service training, creating lively events that deliver an immediate uplift in performance. Read more

And remember – a day’s customer service training with any of these trainers costs just £995 plus trainer’s travel and accommodation and VAT. There are no hidden costs!