Nick is an outstanding trainer with over 15 years’ experience in major ‘blue chip’ organisations. He worked in HR, training and sales management for such organisations as Honda, Raychem, W H Smith and Filofax before starting his own consultancy and training business in 1999. He now works in partnership with organisations of all sizes and runs both in-company courses / workshops and public / open programmes nationwide and internationally.

His clients include BT, RBS, Taylor Woodrow, Carillion, Laing O’Rourke, Hawksmere, Capita, Teacher Training Agency, The Duchy of Cornwall, Hampshire Police and a host of others across a range of sectors such as retail, building and construction, public sector, telecoms, financial services, etc. He is a remarkably popular trainer, continually following and embracing new ideas and best practice. See what course participants and learning and development managers say about him:

‘A big, big thanks for your two sessions today – they went down a storm!’ Oxford Magnet Technology

‘Nick was a brilliant trainer and got our most reluctant employees to participate and enjoy the day.’ Orion Cleaning Group

‘Of all the training courses I have attended over the years (and there have been a few), this was the most consistently relevant.’ Sennheiser

‘Nick was excellent; challenging, risk-taking, thought-provoking!’ Peugeot Motor Company

Nick’s qualifications include BEd, Dip HE, IPD Cert, IPM, Hay ESCI.

Nick is based in Chepstow and delivers customer service training in Wales, the South-west (Cornwall, Devon, Somerset, Dorset, Wiltshire, Bristol, Avon) and the Midlands (West Midlands, Northamptonshire, Leicestershire, Lincolnshire, Nottinghamshire, Derbyshire, Staffordshire, Warwickshire, Worcestershire, Gloucestershire, Herefordshire, Shropshire and Cheshire) – and, indeed, across the UK and internationally.