Maintenance and operation (M&O) of engineering plant and services

Maintenance and operation (M&O) of engineering plant and services – overview

M&O of engineering plant and services is becoming more important to the success of the core
business. To select the right M&O technique for specific plant and equipment it is necessary to
know what options are available, what they deliver and how they should be implemented. This
course will help you consider options and techniques that provide best value based on that thorough
understanding of the business need. M&O will increasingly be required to demonstrate it is delivering
the optimum of cost and value and the main purpose of the course is to show how this can be

Full details below or download course outline.

Learning objectives

This course will help you:

  • Determine what the business needs from the M&O service
  • Determine the cost and value of the various M&O options
  • Prepare and present the business case for the selected M&O strategy
  • Introduce meaningful KPIs based on performance-based service by the M&O provider
  • Undertake a review of current M&O and make recommendations for improvement
  • Introduce energy and carbon management performance criteria in M&O
  • Better deal with project risk and uncertainties
  • Motivate others to deliver a reliable and cost effective M&O service
Who should attend?

Facilities and maintenance managers, their teams and their suppliers.

This thoroughly practical workshop uses a mixture of formal tutor inputs, practical exercises, case
studies, specialist tools and tutor-facilitated discussion. The programme can be run as either a one- or
a two-day workshop, depending upon your precise requirements.
Expert trainer

David has worked at all levels in the UK building services maintenance industry – from apprentice
to manager of 400 London buildings. Since 1994 he has been a member of an innovative central
London M&E consultancy with the prime responsibility for building operation and maintenance. His
expertise includes contingency planning, maintenance and operation strategies, plant condition
assessments, maintenance audits and the development of performance-based operation and
maintenance contracts. David regularly delivers training workshops and courses, both in-house
and public (many of them presented on behalf of the BIFM), on topics such as performance based
contracts, building services operation and maintenance strategies.

Outline agenda

Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and
material used would all be adapted to match your specific requirements.

  • What is maintenance and what is operation? – their relative importance to the business
  • Comparison of the various maintenance options and techniques, including:
    • – planned preventative
    • – run to failure
    • – condition monitoring
    • – business focused
    • – business critical
    • – total productive
    • – reliability centred maintenance
  • Forms of contracts and service, including
    • – comprehensive
    • – input driven
    • – output driven
    • – limited replacement
    • – performance based M&O
  • Selecting the right options and making the business case
  • Continuous commissioning as a tool for delivering best value
  • Case studies