Value Stream Mapping

Value Stream Mapping – overview

Value stream mapping is a tool commonly used in Lean continuous improvement programmes to help understand and improve the material and information flow within organisations. It captures and presents the whole process from end to end and presents the current issues through a realistic picture of the actual process.

Following this, and through a simple to understand graphical format, future state can be formulated and defined. Value stream mapping benefits greatly from the use of a team approach and the capture of performance measurement data provides a mechanism to constructively critique activity.

So just what is a value stream map? It’s a qualitative tool that helps describe in detail how a process currently works (current state) and then looks at how it should operate (future state) in order to maximise flow through minimising waste and ‘non-value-added’ activities. It depicts the flow and the linkages between material and information. Key measures and metrics are depicted on the map allowing ‘hotspots’ and issues to be easily recognised.

Full details below or download course outline.

Learning objectives

At the end of the programme participants will have completed, or gone substantially towards completing, a value stream map which encompasses:

  • A current state map with key measures identified
  • A future state map showing potential benefits
  • Methods of documenting process flow
  • Details / defines of activities through the business processes
  • Identify and quantify waste and value
  • Identifying and communicating activities from current state (As-Is) to future state (To-Be)
Who should attend?

This course is intended for:

  • Those involved in the design or specification of products, processes or services
  • Managers wishing to understand the benefits of value stream mapping as an improvement tool
  • Team members involved in a support role
Course format

The programme is highly interactive, with participants using their own processes to map and improve. It is run as a two-day workshop with a one-day follow-up session two weeks later. The objective of the follow-up session is to ensure that the value stream map has been completed and that areas for improvement have been identified.

Given the practical nature of this workshop-style programme, there is a maximum limit of twelve participants (minimum four).

Value Stream Mapping – course outline


1 Definition of a process map

  • Basic techniques
  • Creating a SIPOC table:
    • − Suppliers
    • − Inputs
    • − Processes
    • − Outputs
    • − Customers
  • Value stream mapping – a step-by-step approach
  • Value added or non-value-added?
  • Levels of process mapping
  • Workshop 1 – Creating maps for your processes
  • Workshop debrief

2 Value stream mapping

  • Introduction to value stream mapping
  • The stages of value stream mapping
  • Symbols used in value stream mapping
  • Workshop 2 – Applying the learning to your processes
  • Workshop debrief


1 Developing the current state

  • What is the current state?
  • Walking the process
  • Workshop 3 – Creating a current state for your processes
  • Workshop debrief

2 Measuring the process

  • Identifying key performance metrics
  • Using the metrics to analyse the current process

3 Developing the future state

  • What is future state?
  • Developing the process
  • Workshop 4 – Creating a future state for your processes
  • Workshop debrief

4 Measuring the process

  • Identifying key performance metrics
  • Using the metrics to analyse the future state process
  • Creating a current state map
  • Analysing a current state map
  • Generating a potential future state map
  • Workshop 5 – Completing the VSM for your processes
  • Workshop debrief